Shipping Upgrade: UK Next Day Delivery
This Special listing is for a UK Shipping Upgrade :
Royal Mail Special Next Day Delivery Guaranteed by 1pm™.
(Production time not included)
Please add a note at check-out stating your original order number.
Standard UK Delivery is Free for all orders above £75.
All shipping rates information here.
As a small and independent studio, we take pride in every single piece we design and give them all the same level of attention and dedication.
Consequently, our current production time for this handcrafted piece of jewellery is 10 working days from order date.
Once your order is shipped, you need then to allow the time for your parcel to reach its destination (shipping time).
If your order is urgent, please contact us first and we will do our best to accommodate your rush request: email@example.com
We hope that you are delighted with your jewellery, however if you are not we will happily organise an exchange or refund for you, providing you notify us and return the jewellery within 14 days from date of shipping (UK) or 28 days (overseas).
The same applies if you receive a faulty/damaged item, or if the item(s) is not what you ordered - you have 14 days from date of shipping (UK) and 28 days (overseas) to notify us and return the jewellery.
Please note that the Statutory right to cancel an order and receive a full refund under the Consumer Protection Regulations 2000 does NOT apply to personalised items.
As a result, our products included in our customised collection specially made with your choice of name, word, initial or shape are non-returnable and non refundable.
More info in our Terms and Conditions.